Last updated: November 5, 2026
247workplace ("247workplace", "we", "us", "our") operates 247workplace.com and the 247workplace mobile app — a marketplace connecting people in Ghana ("seekers") with verified service providers, businesses and institutions ("providers"). This policy explains what personal data we collect, why, how it's stored and protected, who we share it with, and how you can access, correct or delete it.
We handle your data under the Ghana Data Protection Act, 2012 (Act 843), and aim to meet the same standard of transparency expected by GDPR and similar laws, regardless of where you're accessing 247workplace from.
What we collect depends on how you use 247workplace. We only collect what we need to run the marketplace and keep it safe.
To keep the marketplace trustworthy, every account verifies its identity at registration:
If you choose to turn on face verification as an extra login step, your browser computes a mathematical description of your face (128 numbers) and sends only that to us — never a photo or video. We can't reconstruct a photo of you from this data. You can turn this off at any time in Account Settings, which permanently deletes it.
Business or organisation name and description, the services/categories you offer, years of experience, business registration number and licence document (if applicable), emergency contact details, and photos of past work ("portfolio").
Job requests, quotations, invoices and payment records (the amount and method — e.g. cash, mobile money, card — not full card numbers), orders, products, reviews and ratings, and messages you send through our in-app chat (including any files you attach).
If you contact us directly (e.g. the Contact page), we keep your name, phone number, email and message so we can respond.
Your IP address and browser information, used to keep accounts secure (e.g. detecting suspicious login attempts and blocking automated bot traffic) and recorded in a security log alongside actions like logins and password changes.
We use only the cookies needed to run the site: one to keep you logged in (session cookie) and one for security (CSRF protection). We don't use advertising or analytics cookies, and we don't sell or share your data with ad networks.
We don't sell your personal data. We share it only with the service providers that help us run 247workplace, each bound to only use it for the service they provide us:
We also share what's necessary to make the marketplace work between users themselves — e.g. a seeker can see a provider's public business profile, and the two parties in a chat or job request can see each other's name and the details they've shared with each other directly.
We may disclose information if required by Ghanaian law, a valid legal process, or to protect the rights, safety or property of 247workplace, our users, or the public.
We keep your account data for as long as your account is active. If you delete your account (see below), we erase your personally identifying data immediately. We retain anonymised records of completed transactions, invoices and job history for as long as needed to meet our legal, tax and accounting obligations, and so the other party to a job or order keeps their own record of it — but these records no longer show your name or contact details once your account is deleted.
You can:
For any other request about your data, email us at hello@247workplace.com.
We use industry-standard measures to protect your data: passwords are hashed (never stored in plain text), all traffic to 247workplace is encrypted (HTTPS), we offer two-factor authentication and optional face verification as extra account protection, and we automatically detect and block abusive or bot-like traffic. No system is 100% secure, but we take reasonable steps to protect your information and respond quickly to any issue.
247workplace is not directed at children. Creating an account requires a valid government-issued ID, so the service is intended for users who are legally eligible to hold one in Ghana. We don't knowingly collect data from children, and if we learn we have, we'll delete it.
We may update this policy as 247workplace changes. We'll update the "Last updated" date above, and for material changes, we'll let you know by email or an in-app notice.
Questions about this policy or your data: hello@247workplace.com or support@247workplace.com. You can also reach us through our Contact page.